Contact Hechura

Questions about sizing, your order, or returns? Send us a message and we’ll take care of you.
Typical response time: within 1 business day.

Contact form

FAQ

Order status & tracking

Once your order ships, you’ll receive a tracking email. If you can’t find it, message us with your name + order number and we’ll help.

Exchanges & returns

Need a different size or want to start a return? Contact us with your order number and what you’d like to do—our team will guide you through the next steps.

Sizing help

Tell us your height, weight, and how you like your fit (snug / standard / relaxed). We’ll recommend the best size.

Product questions

Our shirts are made in Mexico and finished with care. If you have questions about fabric, fit, or care instructions, reach out anytime.

Wholesale / collaborations

Interested in carrying Hechura or collaborating? Send a message with your shop/brand info and what you have in mind.

Prefer Instagram? DM us at @hechura_mx.